If for any reason you are not completely satisfied within 30 days of your purchase, you may send it back at no charge to you. We, unfortunately, do not cover the return cost for shipping, but an exchange will be at no cost to you.
If for any reason you have already registered and paid for a retreat or session, but are unable to attend, we will provide a full refund. If you have registered and paid for a retreat or session but chose to not show up, there will be no refund.
Your purchases will be processed and shipped within 3-5 days of ordering. If you have any questions, you can reach out to Ian Voigts by email.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
We take your privacy very seriously. We gather information from you as you purchase an order. We only use your information to process your order and send communications about the order. We will never sell or share your information with people other than authorized members of the board.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
If you have any questions, you can reach out to Ian Voigts by email.